i may not supposed to talk here but since you mentioned the screenshot of me warning you about "provoking and abusing will lead to mute" if it was serious, i mean, zeex and wizz are friends and they joke with each others with abuses, if wizz felt offended he would report him, this rule apply if only both players are fighting serious.
about the report, it will be handled by higher staff member, i just wanted to clarify the second screenshot.